This article covers the most common questions schools have once they begin enrolling students with Maximum Opportunity Financing (MaxOpp). It focuses on how to track funding, understand backend payments, manage students who miss payments, and improve repayment success.
How do I know if a MaxOpp loan is getting funded or if the advance is coming?
A MaxOpp loan is funded — and the school becomes eligible for the 40% advance — only when the student meets the advance condition:
The first two scheduled loan payments are
Made within 14 days of the scheduled due date, and
Paid in full.
How to confirm status
You can check whether MaxOpp loans are funded or advancing by reviewing your Repayment Trends Report in your school portal reports.
Your report will show:
Which MaxOpp loans have been funded
Whether the advance condition has been met
Expected upcoming disbursements
Outstanding tuition balances
How do backend payments work for MaxOpp?
After a MaxOpp loan is funded and the initial advance has been paid to the school:
Student payments flow in monthly.
Payments follow the standard MaxOpp waterfall structure according to your agreement.
You’ll see your monthly remittances reflected in your Deferred Tuition Report (MaxOpp) in Box.
Your report will include:
Total student payments received
School share vs. investor share
Outstanding tuition financed amount
Remaining eligible balance
What happens if a student does not make their payments on time?
If a student misses a payment or fails to meet the advance condition:
Scenario 1: Student has not met the advance condition
The 40% advance will not be sent.
Climb will remit student payments received to date (net of servicing fees).
The school can then choose one of two paths:
Option A — Refund & Cancel the Loan
You may refund the full amount paid toward the loan to date, effectively canceling the loan.
Schools often choose this path if the student has no alternative payment method.
Option B — Keep the Loan Outstanding
If you choose not to refund:
The loan remains active.
Climb continues servicing the loan.
You will receive monthly payments as students pay (net of fees).
The school will not receive the advance at any point.
Scenario 2: Student met the advance condition but later falls behind
The advance is already secured.
Ongoing remittances may slow or stop depending on student repayment.
The loan will continue to be serviced according to normal processes.
How can I improve repayment success for my MaxOpp students?
Schools play a major role in helping students succeed with MaxOpp. Higher student payment success increases school remittances and the likelihood of receiving full tuition over time.
Best practices to increase repayment success
1. Encourage Autopay
Students enrolled in autopay are significantly more likely to stay current.
Schools should emphasize enrollment in autopay during:
orientation
onboarding
financial aid or enrollment advising sessions
2. Require or Promote Deposits
Deposits dramatically increase repayment success by improving student commitment and cash flow stability.
You can:
Require a deposit
Recommend a deposit
Include the deposit video and resources in your enrollment funnel
Forward students to Climb’s upsell channels that promote deposits
(Climb does have the ability to collect the deposit during the loan process. Please reach out to your Partner Success Manager for more details.)
3. Set Expectations Early
Schools with the strongest repayment metrics:
Explain MaxOpp clearly during enrollment
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Help students understand the importance of making their first two payments on time and in full
(Direct students to Climb’s Financial Education Center for guidance on budgeting, credit, and loan repayment)
Reinforce that missing payments may negatively impact the student’s credit, which can affect future borrowing
Make sure students know where to make their payments and how to contact Climb for help if they have questions or run into issues
4. Provide Light-Touch Payment Reminders
Reminders (email, SMS, LMS alerts) during the first 60 days meaningfully increase on-time repayment.