New School Portal users must be added via a Typeform form that is embedded into the School Portal help button found in the top right of the page. This form can only be accessed by an existing user after they have logged in to their Portal account.
Clicking on Request access brings the user to the Typeform. NOTE: trying to copy and paste the link will lead to an authentication error.
Once the existing user has added the new user, our team will add the latter to the Portal with their email address and confirm their access within one business day! If you need any additional assistance, please reach out to your Partner Success contact or email PartnerSuccess@climbcredit.com.
NOTE: Schools must alert Climb within one business day if any employees who have School Portal access leave their business. This allows us to effectively remove access from our systems, and maintain security.